Unearth Education (“Unearth Education”, “we”, “us”, or “our”) understands that it is important for visitors to our website (the “Site”) and customers of our subscription management, learning management and billing services (together with the Site, the “Services”) (visitors and customers, each, are “you” or “your”) to know how your personal information is used and shared. We recognize our obligation to keep your information secure and confidential. In using the Services, Unearth Education may collect data from you, including personally identifiable information (“Personal Data”), about you and your customers (collectively, the “Data”). This Privacy Policy (the “Policy”) describes what Data we collect, how we use the Data, and additional policies with regard to the Data. This Policy does not cover third-party services over which we do not have control.
We abide by all laws, rules and regulations as outlined by the country of Canada.
We may modify this Policy at any time. We will notify you via email and will post on the Site of such modification.
By visiting or using the Services in any manner, you acknowledge that you accept this Policy and you give your consent that we will collect, use, and share your Data as outlined in this Policy.
Data You Provide
Depending on your use of the Services, you may be asked to provide the name, address, phone number, email address, country of residence, credit card or bank information, or other Personal Data of yourself or your customers. Any Data requested may be necessary to provide the Services which you request. You may always refuse to provide this Data, but this may lead to our inability to provide you with some Services.
Data We Collect Automatically
We or our business partners may automatically collect Data, such as your IP number or the type of browser you are using, through the use of cookies or similar technologies.
Use of cookies
What are cookies
Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you. Essentially, cookies are a user’s identification card for theUnearth Education servers. Web beacons are small graphic files linked to our servers that allow us to track your use of our Site and related functionalities. Cookies and web beacons allow us to serve you better and more efficiently, and to personalize your experience on our Site.
Cookies can be “persistent” or “session” cookies.
How Unearth Education uses cookies
When you use and access the Site, we may place a number of cookies files in your web browser.
Unearth Education uses or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Site links, the length of time each user spends at any particular area of our Site, and the specific functionalities that users choose to use. To the extent that cookies data constitutes personally identifiable information, we process such data on the basis of your consent.
We use both session and persistent cookies on the Site and we use different types of cookies to run the Site:
- Essential cookies. Necessary for the operation of the Site. We may use essential cookies to authenticate users, prevent fraudulent use of user accounts, or offer Site features.
- Analytical/performance cookies. Allow us to recognize and count the number of visitors and see how visitors move around the Site when using it. This helps us improve the way the Site works.
- Functionality cookies. Used to recognise you when you return to the Site. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
- Targeting cookies. Record your visit to the Site, the pages you have visited, and the links you have followed. We will use this information to make the Site and the more relevant to your interests. We may also share this information with third parties for this purpose.
What are your choices regarding cookies
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.
Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use some or all of the features we offer. You may not be able to log in, store your preferences, and some of our pages might not display properly.
What Information Do We Collect?
We collect information both directly from you and automatically when you visit our Site or use the Service.
Information We Collect
UEÉ offers virtual and in-person programs and certifications with varying enrollment processes, levels of accessibility and data collection to suit the unique needs of school boards.
Teacher Information. When a teacher registers for UEÉ certifications and programs, we collect certain personal information such as a full name and email. We may also collect additional information about the School, such as a school or district identifier, student grade, program, information about teachers and others authorized to use the Service, and payment information.
Student Information. Once registered, and dependent on the certification or program selected, the School may provide, or permit UEÉ to collect, information about its students authorized to use the Service, such as a full name and email. (all personally identifiable information collected from or about students is referred to as “Student Data”). The School may elect to provide non-personally identifiable names and emails, at its discretion, or, may elect to not provide any Student Data at all.
For a copy of our complete Data Collection terms related to online certifications and our Learning Platform, please email Jennifer Regnier, CEO, info@Unearth Education.
Use of Data
We use the Data you provide to us for the following purposes: to provide access to the Unearth Education software, to provide Services and customer support at your request, to process your transactions and send notices about your transactions, to administer your account, to resolve disputes, to collect fees, to troubleshoot errors, and to meet legal requirements.
We use the Data we collect automatically, in aggregate and/or anonymized form, to improve Services.
Sharing Data
We do not sell or rent your Data in personally identifiable form to anyone.
Modification and Retention of Data
If you wish to update Data provided to us, you may do so through the Site or by contacting us at info@Uneartheducation.com.
We retain your Data for as long as the information is relevant to our business purposes or until you request that we remove the Data. However, we may be required by certain laws or regulations to retain your Data for as long as such laws and regulations require us to do so.
Customers who wish to have their Data deleted from the Services may do so by contacting us at info@UnearthEducation.com. Downgrading your Unearth Education account will also remove all of the Data of your customers from the Services. If you wish to remove the Data of your customers from the Services without downgrading your Unearth Education account, you may do so via the Unearth Education Custom Login. However, you are responsible for deleting your Data
There may be residual Data that will remain in our database logs and other records. Such residual Data will be deleted according to a fixed schedule.
Invitations by Registered Users
You can invite other people to become registered users of Unearth Education by sending an invitation email. For user verification and user volume purposes, we may store the email addresses that you provide to us though our automated invitation system. We do not sell these email addresses or use them to send any other communication.
E-mail Communications
– Transactional Emails
We may send transactional emails to you in order to provide support, invoices, bill reminders, or other notices as part of our Services. As a part of setting up and using the Services, we may also send emails to you about how to use our Services or how to enable or setup various features and functionality of the Services.
If you choose to use our SMTP provider to send transactional emails to your customers, we will send those emails to your customers on your behalf, as specified in the Customer Communications section of the Unearth Education Services dashboard.
If you subscribe to updates via our status page at status.Unearth Education, you will receive notifications relevant to the status of the Services. You may unsubscribe from these notifications at status.Unearth Education.
– Promotional Emails
With your consent, we may send promotional emails, including but not limited to: newsletters, information emails about our Services, or updates about new features offered in our Services. You may opt out of these communications at any time by clicking on the provided opt-out link in the email.
Privacy of Children
We encourage parents and guardians to be aware of and participate in their children’s online activities. We strictly adhere to the Children’s Online Privacy Protection Act and will not knowingly collect, use or disclose personal information from any child under the age of thirteen (18) in any manner that violates that law.
Unearth Education as a Data Processor
In our role as a service provider to you, we may collect, use, or disclose the Data of your customers. You are responsible for ensuring that the rights of your customers are protected. We will process Data in accordance with the terms of our agreement with you and your lawful instructions.
Links to External Websites
The Site may contain links to other sites on the Internet that are owned and operated by third parties. We are not responsible for the collection or use of your Data by any third-party sites. Therefore, Unearth Education disclaims any liability for any third party’s use of your Data obtained through your use of a third-party web site.
All App data is stored in our Canadian located cloud server. All information in encrypted within the cloud database so data cannot be viewed.
Our cloud partner Privacy policy can be found here. https://www.digitalocean.com/legal/privacy-policy/
Security
We have policies and procedures in place to protect the privacy and confidentiality of your Data that we collect and maintain. All Data is stored on secure servers, behind a firewall, at a data center, with access to data strictly controlled. We use Secure Sockets Layers (SSL) to encrypt your user passwords and personal credit information, including your credit card information and expiration date, before it travels over the Internet. Any unauthorized use of the Services may result in criminal prosecution and/or civil claims.
Third-party educators/companies/subcontractors
We ensure any of our educational and technology partners are follow our strict security guidelines and they them self are vetted individuals with proven security track records. They are required to have the same or better security protocols in place
In case Unearth Education is sold
If Unearth Education is to be sold we ensure the company that will be taking over our platform follow the same security guidelines we do. We ensure the company has a proven track record of security and if they do not meet our security criteria we will not offer our platform to them.
Perception Web Management
Our developer and hosting partner has access to our system to ensure the system is secure and running correctly. Perception is a vetted hosting and software development company with 25 year experience which follow strict security and data protection guidelines in accordance with PIPEDA https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/
Your Right to Access Data
You may have certain rights to access your Data stored in Unearth Education’s Services or shared by Unearth Education with third parties. As a data processor providing services to you, we will assist you to, as may be required by applicable law, to comply with any access requests made of you by your customers. To place such a request for access or assistance, please contact us at info@Unearth Education.
Contacting the Company
If you have a question regarding this Privacy Policy, or if a question was not addressed in this privacy policy, you may contact Jennifer Regnier by email at info@Unearth Education technical support using the contact information below. We will do our best to answer your question promptly and accurately. If you are a parent and you have questions about your child’s use of our Service and any information collected, you should discuss your questions with your child’s teacher, school or district.